Returns & Exchanges

At GiGi, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns on unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to start the process.

• 2.
  Pack Your Products

  Carefully place the items in their original packaging, ensuring all seals and labels are intact.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the items, we will issue a full refund to your original payment method within 5-7 business days.